VIP Membership Terms

Last updated: June 2, 2026

1. What is Kova VIP?

Kova VIP is a monthly membership program that gives members an ongoing 50% discount on every Kova supplement, early access to new supplement drops, and members-only promotions. Membership is automatically renewing until cancelled.

2. Pricing & billing

  • $39.95 per month. When you join VIP, your payment method is charged $39.95 today and $39.95 every month thereafter, on the same calendar day each month, until you cancel.
  • No free trial. Membership begins and billing starts immediately on enrollment.
  • All charges are in U.S. dollars. Taxes may apply based on your state.
  • We may change the price of future renewals with at least 30 days' advance notice by email. Continued membership after the change date constitutes acceptance.

3. Member benefits

  • 50% off every Kova supplement, applied automatically at checkout while your membership is active. Excludes the VIP Membership product itself and any explicitly marked "VIP-excluded" items.
  • Early access to new supplement launches, typically 7–14 days before public release.
  • VIP-only drops and limited editions that may or may not become publicly available.
  • Surprise extras from time to time, at our discretion.

4. How to cancel

You can cancel anytime from your account page or by emailing support@trykova.shop. There is no cancellation fee. To avoid the next month's charge, cancel at least 48 hours before your renewal date. Cancellations received less than 48 hours before renewal will take effect after the upcoming billing cycle.

After cancellation you retain VIP benefits through the end of your current paid billing period. Past charges are non-refundable except where required by law or under our Refund Policy.

5. Refunds on VIP charges

Because membership is a digital benefit consumed monthly, monthly fees are generally non-refundable once charged. We may issue a refund for the most recent charge at our discretion, particularly if (a) you were charged after cancelling, (b) you did not place any order during the billed cycle and request a refund within 7 days, or (c) we made a billing error.

Refunds on supplements purchased while you were a VIP follow our standard Refund Policy. The 50% discount you received remains; you are refunded what you actually paid.

6. Discount stacking

Your VIP 50% applies to the base list price of each eligible item. It does not stack with other percent-off codes, bundle promotions, or sale prices unless we explicitly say otherwise. If a public sale price would be lower than the VIP price, you pay the lower of the two.

7. Account & eligibility

VIP is available to customers in the United States with a verified Shopify account. One membership per household. We may suspend or terminate a membership we believe is being abused (e.g., bulk reselling, mass orders, charge-back history) with notice and a prorated refund of the unused portion of the current month.

8. Changes to the program

We may modify VIP benefits, the discount percentage, or the pricing structure at any time with at least 30 days' notice by email. If you do not agree with a change, you may cancel before it takes effect.

9. Contact

Email support@trykova.shop or call +1 (833) 756-6360 (Mon–Fri, 9am–5pm ET) for any VIP question. We respond within one business day.

Important: The recurring $39.95/month billing requires a Shopify Subscriptions app or equivalent to be configured on the back end. See the Subscription billing setup note in the store admin.